What is Cowichan Trading/Sasquatch Trading?
We are two local stores in Victoria, BC that sell a variety of products from tourist items and gifts to authentic Cowichan Sweaters and Indigenous Artwork. We sell all of our products in-store and offer many of them online as well. Come visit us in Victoria or on our website.
Am I purchasing from Cowichan Trading or Sasquatch Trading?
While we operate as separate physical stores, both Cowichan Trading and Sasquatch Trading fall under the same ownership. Our online store is shared between both stores and as such, our products come from both Cowichan Trading and Sasquatch Trading. When you purchase from us, your receipt and/or shipping information may list only one of our locations on it, but this may not be where the item originated from.
How can I contact Cowichan Trading/Sasquatch Trading?
Where are Cowichan Trading/Sasquatch Trading located and what are their hours?
Where does Cowichan Trading/Sasquatch Trading ship to?
We ship products worldwide. Different shipping costs may apply based on your region.
How can I make a return?
What is Cowichan Trading/Sasquatch Trading's return policy?
How much is shipping?
We base shipping prices on your country of origin and the size/weight of the items you are purchasing. Because of this, there is no set amount for shipping as it varies with each order. Should you be unsatisfied with the shipping cost or speed, we can accommodate other options (please contact us to do this).
How long does shipping take?
Shipping times vary based on your location. Shipping in Canada is often 1-7 business days. Shipping in the USA is often 4-7 business days. Shipping to the rest of the world is often 12+ business days for air and 1-3 months for surface. If you would like to change shipping times, contact us to make those requests prior to ordering.
Why are Cowichan Sweaters so expensive?
Cowichan Sweaters are all handknitted by local Indigenous artists with all natural sheep's wool making each item a unique, high-quality, and premium product.
How are Cowichan Sweaters sized?
Where does Cowichan Trading/Sasquatch Trading get their artwork?
We buy original Indigenous art, hand carved Indigenous jewelry, and handknitted Cowichan sweaters and knits directly from the artist.
Where can I find details on COVID-19 safety precautions at Cowichan Trading/Sasquatch Trading?