Cowichan Trading/Sasquatch Trading accepts returns on all items purchased online, provided that it has not been damaged, soiled, washed, altered, or worn and that all labels and tags are attached.
To begin a return, please contact us via email or fill out our contact form. Original receipt is required for all refunds and exchanges. Returns will only be accepted if the store is contacted within 30 days of the delivery date. All refunds will be made in the same method of payment as the original purchase. Any return shipping and handling must be paid by the customer. Cost of the initial shipping and handling will not be refunded.
Items purchased online may also be returned in-person in either Sasquatch Trading or Cowichan Trading.
To begin a return, please contact us via email or fill out our contact form. Original receipt is required for all refunds and exchanges. Returns will only be accepted if the store is contacted within 30 days of the delivery date. All refunds will be made in the same method of payment as the original purchase. Any return shipping and handling must be paid by the customer. Cost of the initial shipping and handling will not be refunded.
Items purchased online may also be returned in-person in either Sasquatch Trading or Cowichan Trading.
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